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Unloket helps hotels and guests at the same time
Unloket connects guest messaging—WhatsApp, SMS, and Viber—directly with hotel operations. Our AI handles routine questions and requests instantly, escalating only what your staff truly needs to manage.
For hotels
- Automate routine guest questions and requests
- Reduce front desk workload without adding staff
- Escalate maintenance, housekeeping, or urgent requests clearly
- Manage guest conversations from one centralized dashboard
For guests
- Get instant answers before and during the stay
- Ask questions through WhatsApp, SMS, or Viber
- Receive local recommendations and hotel information
- No app downloads or account setup required
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